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Chuck Forsman and awkward relationships

Chuck Forsman and awkward relationshipsLove in Forsman’s world is clumsy and painful. People don’t say what they mean. They lash out, shut down, ghost each other. It’s real —...

Chuck Forsman and awkward relationships
Love in Forsman’s world is clumsy and painful. People don’t say what they mean. They lash out, shut down, ghost each other. It’s real — and it hurts. You’ve seen it. Now read it: https://themansionpress.com

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Depending on the content of your order there are two cases:

If your order contains one or more pre-ordered books, you will have to wait for all the books to be printed before shipping. You have paid the shipping costs for a single shipment.

if all the books are available, we try to prepare the orders every Monday and bring them to the carrier on Tuesday. Please keep in mind that we are a very small company and that a large influx of orders may cause the processing time to change. Thank you for your understanding

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We know that international transport can be a real shredder. Therefore we send books protected in suitable packaging, cardboard and properly wedged. If by some misfortune your order arrives damaged, please refer to the following question

My package is lost, what can I do ?

Don't worry, we always find a solution!
First of all, please provide us with your order number (or the name with which you placed the order) and send us a complaint e-mail to contact@themansionpress.com

Depending on the delay and the situation of the parcel, 2 cases are possible.

We consider that the parcel is still in transit: We ask you to wait until a certain date REASONABLE. If the package arrives, everyone is happy. If it does not arrive at its destination, we propose a reshipment or a refund via the payment method used.

If we consider that the parcel is lost as soon as you contact us, we will immediately offer you a refund or a reshipment.

My order arrived damaged. What can i do ?

Despite all our efforts, this can happen, we can not ensure the proper handling of packages by the carrier to your home. Please send us an email to contact@themansionpress.com with your order number and a picture clearly showing the damage of the books.

Depending on the damage to your book, we will offer you a partial or full refund or reshipment. We will only be able to accept your claim within one week of receipt of your order (tracking number as proof)

I have another question !

Send us an email at contact@themansionpress.com

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Chuck Forsman and awkward relationships

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